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Sr Manager – Digital Product Management – 7-Eleven


Design, manage, and execute on the vision for 7-Eleven’s Digital Products
Establish or participate in Design Thinking, Agile, and LEAN rituals which establish rhythm for the team, promote ongoing communication, and iterative refinement of roadmaps
Lead & facilitate in-person research to gain deep customer understanding and empathy
Turn customer insights into actionable strategies and priorities
Identify immediate and/or upcoming user needs, then work with the team to develop a product plan that addresses them
Set product vision and lead road mapping, goal setting, story writing, project execution, A/B testing, and product roll-out strategy
You don’t believe in MVP, but MAE, Minimally Awesome Experience
Define learning agenda and key performance indicators (KPIs) to measure success/failure
Prioritize features and tasks for the product using internal tools, tracking and reviewing the product direction and current work frequently.
Strategically evolve and grow existing products and services to constantly deliver a better CX
Manage collaboration and communication with other teams, both internal and external, to ensure teams have what they need and can work efficiently
Test and iterate in small-scale pilots to validate concepts, refine them to achieve product-market fit, and then scale to drive vertical and horizontal economics
Regularly and systematically use data to uncover opportunities, track product performance, and drive decision making

Basic Qualifications:
Bachelors Degree
Minimum 3 years of experience in digital product management
Preferred Qualifications:
Bachelors Degree in Computer Science or Engineering
MBA or Masters degree
3-5 years of experience translating business strategy and analysis into consumer facing digital products
2-4 years of experience in Agile product management

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We believe that to be effective leaders at 7-Eleven, we must think about the needs of our customers and our teams before we tend to our own needs. We call this Servant Leadership, and it’s the foundation of everything we do here. As Servant Leaders, we are guided by core values that we live by every day. These values help us serve our customers, our teams and our communities. They are the heart of 7-Eleven and what makes us who we are.

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